LILLA BELLO is firmly committed to protecting your privacy. We will not sell or distribute your name, e-mail address or other identifiable information to any third party. If at any time our privacy policy changes, as a subscriber, you will be notified. We encourage you to check the privacy policy periodically to keep abreast of any changes, if, and when they occur.
Information Collection and Use
To provide you the best possible products and services, we will request specific personal information when you register with lillabello.com during your product purchase. Any personal information collected by LILLA BELLO is knowingly and voluntarily provided by customers and visitors to our site. At registration, we collect your name, shipping and billing addresses, telephone numbers, and e-mail address in order to deliver your orders promptly and to the proper location. We add your e-mail address to our in-house database to inform our customers of upcoming holidays, events or specials. You are welcome to opt out of these emails at any time.
If necessary, a floral concierge may contact you by telephone to resolve any issues concerning your order. When you make a floral purchase, we collect your credit card number and your expiration date. We have security measures in place to protect the loss, misuse and alteration of the information under our control. We will automatically store your credit card number and expiration date on our secure server with your account so that you will not have to fill out this information again during future visits and purchases at lillabello.com. This information is used solely for billing purposes when you order from lillabello.com and is always encrypted and transmitted safely over the Internet using Secure Sockets Layer (SSL) technology.
Please see our Security Policy for more information. We use your IP address to help diagnose problems with our server and to administer our Web site. Your IP address is also used to help identify you and your shopping cart. Your name and password are used to verify that you are a registered customer and prevent anyone else who may have access to your computer from ordering in your name without your express permission. Any email that you may sent to us or any correspondences are strictly confidential and are not distributed to any third party.
Any information you provide will be used to:
1. Improve upon and personalize the Web site content and services to enhance your shopping experience;
2. Better our customer service; and
3. Contact you about Web site updates, special offers, new products and services.
LILLA BELLO reserves the right to share personal information with legal authorities to the extent required by law.
Notification of Changes in the Use of Your Personal Information
Should any changes occur in our use of your personal information, you will be notified by email prior to the changes. You will always have the opportunity to opt-out prior to the implementation of such changes.
Cookies
LILLA BELLO uses a feature of your Internet browser called a “cookie” to assign a unique identification to your computer. Cookies are files that your Web browser places on your computer’s hard drive. LILLA BELLO creates and then uses these cookie files to track your clicks as you browse the LILLA BELLO Web site. LILLA BELLO uses cookies to tell us whether you have visited LILLA BELLO previously and to help us determine whether you came to LILLA BELLO from a particular Internet link or banner advertisement. Cookies can also be used to help save and retrieve user names and passwords used on our site and information on past purchases and personal preferences. Should you disable the use of cookies on your browser, you will need to re-enter this information whenever you visit our site. LILLA BELLO will not and cannot use cookies to retrieve personal information about you from your computer unless you specifically and willingly provide this information.
Choice/Opt-Out
LILLA BELLO provides customers the opportunity to opt-out of receiving communications from us at the point where we request information about the customer. We give you the following options to change or modify your information in our database and to choose not to receive future communications.You can send e-mail to studio@lillabello.com
You can visit the my account page (sign-in required)
You can call the following telephone number: 310-453-3311
Contacting LILLA BELLO
If you have any questions about this privacy statement, the practices of this site, or your dealings with LILLA BELLO, please contact: LILLA BELLO STUDIO, LLC
2525 Michigan Ave., F1b, Santa Monica, CA 90404
studio@lillabello.com
Security
Protecting your order information is one of our highest priorities. LILLA BELLO makes every effort to protect your online order information by using Secure Sockets Layer (SSL) technology, an encryption technology that works with Netscape Navigator, Microsoft Internet Explorer and AOL’s browser so that your personal information cannot be read as the information travels over the Internet.
- The checkout and confirmation areas of lillabello.com are secured using SSL technology. This technology is the most advanced security technology available today and ensures that your credit card number and personal data are never sent over the Internet unencrypted.
- Once we receive your credit card information, it is immediately securely stored in its encrypted form in our data center.
- Once it is encrypted, no one except the credit card authorization company can decrypt it.
Your credit card number is never displayed on our site – only the first digit and last four digits will ever be shown. Therefore, we believe you can have full confidence in the security of your transactions while shopping with LILLA BELLO.